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Customer Experience / Microsoft

Sales Engineering: 6 Typical Handover Errors and How to Avoid Them

“But the customer understood it differently.” A sentence that no one likes to hear when…

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Customer Experience

Dynamics 365 Customer Portal: Webshop, Service, and ERP on a Single Platform

Mid-sized companies need more than just digital ordering options today. What matters is how efficiently...

Data & AI

AI-Powered Reviewing of Financial Statements in Investor Reporting

Investor reports must be factually precise and legally compliant – yet still need to be...

SAP

Magnolia and SAP Commerce Cloud integrate: Architecture for content-rich B2B portals

Digital customer experiences are key to success in B2B commerce today. But how can content...

Data & AI

Testing Copilot Cowork and Microsoft Scout: Prerequisites and Process Overview

With Microsoft Copilot Cowork and Microsoft Scout, AI has evolved from a simple assistant to...

From Assistant to Digital Team Member

In many companies, information is scattered across Outlook, Teams, SharePoint, and individual documents. Employees spend...

Power Plattform

Successfully Launch Microsoft 365 Copilot: Manage Licenses, Training, and Feedback with AI

Many companies face the challenge of systematically launching Microsoft 365 Copilot while efficiently managing licenses,...

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