Our IT services for the rental business

Processes as flexible

as your equipment

Quantities and individual rentals, flexible contract terms, and dynamic tariff models pose real challenges for rental companies. At the same time, expectations for self-service, automated billing, and transparent fleet management continue to rise.

_Without an integrated solution, administrative overhead becomes unavoidable, leading to incorrect bookings, delayed invoices, or incorrect damage assessments.

This is exactly where we come in. Our team, specialized in the rental business, develops an end-to-end IT system that seamlessly integrates rental and service processes, contract and return logistics, and analytics, and is scalable both locally and globally. You benefit from automated processes in invoicing, service management, and customer communication. In addition, you gain transparency into the utilization and profitability of your rental objects – regardless of whether they are large or small devices, whether you exclusively rent them out, additionally manufacture and distribute them, or resell your rental appliances as used goods after use.

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_ Rental management

Manage quantities and individual rentals, as well as short and long-term contracts, centrally in a single system.

_ Flexible billing

Generate fully automated rental invoices on an hourly, daily, or project basis, including dynamic pricing models.

_ Fleet and leasing management

Manage all rental fleets, leasing models, and remaining terms in one system.

_ Turnover and cashflow management

Maximize liquidity and profitability thanks to transparent revenue analyses, dynamic pricing, and precise turnover allocation.

_ Project-oriented rental

Manage complex projects by flexibly combining equipment, consumables, and services – including billing based on project progress.

_ Automated scheduling

Automatically plan spare parts, consumables, and accessories to avoid bottlenecks.

_ Inventory overview

Monitor stock levels in real time and ensure the availability of your rental assets.

_ Replenishment management

Use intelligent algorithms for automated reordering, aligned with capacity utilization and demand.

_ Workflow ticket system

Record service tickets centrally and track their processing automatically through to resolution.

_ Equipment file with service history

Maintain digital equipment files with a complete service and repair history.

_ Repair & spare parts management

Organize repairs and spare parts directly – including automatic reordering in case of stock shortages.

_ Predictive maintenance via IoT

Use IoT data analytics to identify maintenance requirements proactively and avoid unplanned downtime.

_ Workshop management

Plan and manage your workshop processes, including assembly and warehouse, in one solution.

_ Servicetechnikeinsatzplanung

Schedule your technical staff centrally – including material consumption recording, time tracking, and mobile apps.

_ Self-service portal

Provide your customers with a central portal for rental inquiries, reservations, spare parts, service, and contract management. Also, make all invoices, maintenance appointments, and returns available digitally.

_ Automatic extensions and upgrades

Extend rental contracts automatically or offer upgrades without any manual input.

_ Omnichannel management

Integrate online and offline channels to ensure consistent, seamless contract management.

_ Automated returns inspection

Check returns digitally and automatically assess damage.

_ Real-time tracking

Monitor your rental items in real time.

_ Shipping and transportation service integration

Coordinate returns via transport service providers’ interfaces and ship spare parts via logistics service providers or freight forwarders.

_ Automatic maintenance orders

Generate maintenance orders automatically after return, enabling you to make your rental assets available again quickly.

_ Resource planning

Ensure seamless deployment logistics for personnel, vehicles, and equipment.

_ Resale as used equipment

Prepare rental assets upon return, assess their condition digitally, and organize their resale as used equipment.

_ Revenue analyses

Analyze utilization, profitability, and revenue per rental asset, category, location, or time period.

_ Cost calculation

Calculate the costs for maintenance, repairs, and replacement investments, as well as for the resale of your rental assets as used equipment.

_ Automated invoices and credit notes

Create invoices and credit notes automatically.

_ Legal regulations

Document inspections, safety certificates, and maintenance intervals digitally and in an audit-proof manner.

_ Audit reports

Generate reports for authorities, inspection bodies, and internal audits at the click of a button.

Vermietung, 2 Personen

Our customers have trusted us for many years

Anyone who thinks that all IT service providers work and behave in a similar way does not know the Arineo team. That stands by its statements, continually. An X is still an X! With virtually no employee turnover, Arineo colleagues understand our requirements and processes on a permanent basis.
Thomas Schmidt
CEO – Franz Haniel & Cie. GmbH

“I have been supporting projects in the rental industry for years, where seamless contract and billing processes are crucial. I am particularly motivated when we use predictive maintenance to avoid unplanned downtime and significantly speed up repairs. This creates real relief in a dynamic, customer-oriented everyday life.”

Maximilian Mertens
Solution Architect, Arineo GmbH

Home Shopping Europe GmbH

Complex inspection and approval processes bundled in one Power App

We are over 400 specialists who speak your language

As a foundation company with permanent teams, we are geared towards maximum continuity over the entire duration of the project. You benefit from constant contact persons, short coordination channels – and convincing results.

Consistent teams, long-term support

Your IT partner for the rental business

Fleet in flow

Our rental and service specialists understand your requirements. We also support hybrid business models that combine rentals, sales, and production.

Stable IT for mobile assets

As a Microsoft Solutions Partner with a long-standing partnership with Annata, we develop systems that fit your company and its processes perfectly – whether you rent construction equipment, event technology, medical technology, or commercial vehicles.

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Let's talk

Whether you have an initial project idea, specific questions or would like a live demo – we will make time for you. Arrange your personal meeting now.

Arineo.ASP

Add-on

Our payment add-on for the rental business

Arineo.ASP automates the processing of payment provider and bank transactions. Our add-on for Microsoft Dynamics 365 records bank transactions centrally and assigns them to the correct processes using intelligent search algorithms. With Arineo.ASP, unsettled accounts, returned direct debits, and collective payments are handled particularly efficiently – and duplicate payments are also reliably detected.

Solutions for your project

Microsoft Dynamics 365 Supply Chain Management
Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Commerce
Microsoft Dynamics 365 Finance
Microsoft Dynamics 365 Customer Insights – Journeys
Power BI Essentials

All solutions

Microsoft Dynamics 365
Annata 365 for Microsoft Dynamics 365

Workshop

More efficient. More connected. Future-proof.

Learn how digital technologies can make your production and logistics processes more efficient. In our compact workshop, we identify optimization potential together and show practical solutions for your industry.

Arineo – your multi-award-winning Microsoft partner

Microsoft Dynamics 365
Fast Track Portfolio Partner