Dealer networks are under massive pressure. Vehicle portfolios are becoming increasingly complex, customers expect maximum individualization, and strict regulations are also adding to business complexity.
_In addition to sales and vehicle management, service is becoming a decisive competitive factor.
With our experienced team, we support you in digitizing your sales, rental, and service processes, using predictive maintenance models and unifying spare parts and fleet management in an integrated platform. With us, you gain transparency across your inventory and customer data, automate time-consuming routine tasks, and integrate all areas from sales to after-sales. This helps you ensure your service quality, unlock new revenue potential, and future-proof your dealer network.
Manage vehicles, accessories, and special equipment in a central system with real-time APIs.
Offer configuration-based ordering processes with integrated options for model generations, upgrades, and optional extras.
Meet regulatory and compliance requirements with seamless, VIN-based tracking of serial numbers, vehicle histories, certifications, and technical inspection reports.
Integrate your PLM to seamlessly transfer new model generations, upgrades, and change statuses in master data, parts lists, and configurator logic.
Automate the management of accessories, packages, and remaining lengths, including availability checks, pricing logic, and compliance rules.
Document and version certificates, test and acceptance reports directly on the vehicle data record – audit-proof and revision-safe.
Map complex dealer networks with multiple brands in one single platform, including centralized master data, price lists, and reporting structures.
Offer configurators, quotation platforms, and digital contract signing, and shorten decision-making processes with automated workflows.
Implement dynamic pricing, as well as discount and commission settlements, based on market, model, and demand.
Capture, qualify, and track leads and opportunities across all channels and accelerate deals with CPQ-supported offers.
Combine online and offline data to offer your customers a seamless experience – from online configuration to appointment booking. Create customer-specific portals that allow customers to view their vehicle configurations and order suitable spare parts.
Offer configuration, pricing calculations, and leasing options in real time with seamless inventory integration and automatic credit checks.
Enable online booking for test drives and maintenance services with integrated resource and workshop calendars.
Offer contract signing, financing, and leasing models completely online – with integrated processes connecting the back office and dealer network.
Plan and centrally manage maintenance intervals, warranty claims, and service reminders. Minimize downtime through proactive planning.
Continuously monitor the condition of your vehicles and fleets using IoT sensors and machine learning models, and automate processes when deviations occur.
Manage recall and quality checks, and connect diagnostic and workshop software to ensure transparent, error-free processes.
Provide parts catalogs with VIN filters, exploded diagrams, and live availability.
Avoid bottlenecks with automated alerts and replenishment suggestions.
Optimize your ordering processes with AI-supported demand planning.
Monitor spare parts and accessories using RFID and barcode technologies to ensure complete traceability from goods receipt to installation.
Manage dealer locations, central warehouses, and external warehouses consistently – including stock transfers, minimum stock levels, and SLA checks – and differentiate your processes between parts and machine trading.
Offer dynamic financing and leasing options for new and used vehicles, with flexible pricing based on market conditions.
Integrate banks and leasing companies into your systems.
Calculate residual values, monitor leasing defaults, and minimize risks using integrated risk management functions.
Analyze revenue and costs per vehicle, model, and location over the entire lifecycle – down to the VIN level.
Analyze sales figures, margins, and performance data in real time and react proactively to deviations.
Provide your dealers and OEMs with role-based self-service dashboards with KPIs, alerts, and drill-downs to the individual vehicle level.
Conduct market-share and location analyses to identify strengths and weaknesses in your dealer network and optimize your strategy based on data.
Use AI-supported algorithms to predict sales trends and customer behavior and plan production, inventory, and marketing more accurately.
I have been supporting projects in the rental industry for years, where seamless contract and billing processes are crucial. I am particularly motivated when we use predictive maintenance to avoid unplanned downtime and significantly speed up repairs. This creates real relief in a dynamic, customer-oriented everyday life.
Maximilian Mertens
Dynamics 365 FO Consultant, Arineo GmbH
As a foundation company with permanent teams, we are geared towards maximum continuity over the entire duration of the project. You benefit from constant contact persons, short coordination channels – and convincing results.
Consistent teams, long-term support
Our dealer management specialists understand your requirements. We connect manufacturers, dealers, and customers in an end-to-end system that ensures efficiency, transparency, and customer satisfaction throughout the entire lifecycle.
As a Microsoft Solutions Partner with a long-standing partnership with Annata, we develop systems that fit your company and its processes perfectly.
Whether you have an initial project idea, specific questions or would like a live demo – we will make time for you. Arrange your personal meeting now.
Add-on
Arineo.ASP automates the processing of payment provider and bank transactions. Our add-on for Microsoft Dynamics 365 records bank transactions centrally and assigns them to the correct processes using intelligent search algorithms. With Arineo.ASP, unsettled accounts, returned direct debits, and collective payments are handled particularly efficiently – and duplicate payments are also reliably detected.
Workshop
More efficient. More connected. Future-proof.
Learn how digital technologies can make your production and logistics processes more efficient. In our compact workshop, we identify optimization potential together and show practical solutions for your industry.
Arineo – your multi-award-winning Microsoft partner
Microsoft Dynamics 365
Fast Track Portfolio Partner
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