We develop AI agents that reduce the workload in real business processes: from data quality, Copilot rollouts, and data migration to order processing, customer service, visit reports, test automation, and business performance analytics.
_AI agents provide support where processes still require a high level of manual work.
AI agents deliver the most added value when they operate within the process, not alongside it. That’s why we start with your workflows: where are teams losing time on manual tasks? Where do follow-up questions occur? Which data needs to be validated, structured, or transferred to other systems?
Based on this, we develop and configure AI agents that support your teams in a targeted way. To do this, our AI experts combine process and technology expertise with a standardized implementation approach. Together with you, we identify suitable use cases, define clear KPIs, and implement scalable pilots that integrate seamlessly into your existing system landscape.
Fast ROI and reliable governance
Intelligent automation for efficient processes
Our AI agents are especially suited for recurring tasks with clear rules, large volumes of input, and high coordination requirements. They extract information, compare data, ask follow-up questions, document results, and transfer structured information to target systems. The benefits can be seen across many business areas – from sales to IT.
Arineo
M365 Copilot Rollout Agent
Manages the structured rollout of M365 Copilot, validates permissions, roles, and prerequisites, and integrates governance and rollout communication.
IT & License Management
Arineo
Data Consistency Agent
Checks relevant master data, validates and reconciles information, and supports email suggestions as well as interpreting incoming content.
Data Management
Arineo
Data Migration Agent
Supports the planning and execution of data migrations in Azure DevOps, including source system analysis, mapping, validation, and follow-up questions.
IT & Data Management
Arineo
Sales Order Agent
Reads incoming orders from emails or documents, structures the data, and automatically transfers it to ERP or CRM systems such as D365, SAP, or Salesforce.
Sales
Arineo
Visit Report Agent
Captures visit and service reports via voice input, structures the content, and automatically transfers it to the target system.
Sales & Field Sevice
Arineo
Customer Experience Agent
Responds to customer inquiries in portals or on websites with contextual information about products, delivery times, and status updates, while forwarding more complex cases when needed.
E-Commerce
Arineo
Test Agent
Derives testable criteria from product backlog items, executes automated tests, and documents the results transparently.
IT & Testing
Microsoft/Arineo
Business Performance Analytics Agent
Optimizes reporting processes through automated analyses, improving financial transparency and accuracy.
Finance & Analytics
“An AI agent can be built quickly. An effective agent program requires strategy, governance, and clear ownership.”
Harald Nagel Solution Architect
Turning an AI pilot into measurable business value requires more than a technical demo. We start with the relevant business processes, prioritize use cases based on impact and feasibility, and define together which KPIs should be improved. We then develop scalable pilot packages, establish the right governance framework, and support implementation across the organization.
01
Business Value Envisioning
In a workshop, we work with you to create a target vision and identify industry-specific use cases with a verifiable ROI.
02
Scalable Pilot Packages
We select three to five AI agent use cases as pilots that align closely with business processes – for example, in sales, service, finance, operations, or IT.
03
Business Value Toolkit
We evaluate benefits, effort, and scalability using ROI templates, KPI frameworks, maturity models, and pilot canvases.
04
Governance Blueprint
We define the architecture, security, and compliance requirements, the data model, release management, and the operating model.
05
Implementation and Adoption
We develop the agents, integrate them into existing systems, and support internal communication, training, and rollout activities.
Whether you have an initial project idea, specific questions or would like a live demo – we will make time for you. Arrange your personal meeting now.
Arineo – your multi-award-winning Microsoft partner
Microsoft Dynamics 365
Fast Track Portfolio Partner
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