Between volatile markets, parallel projects, and complex corporate structures, it becomes difficult to manage projects predictably, control them reliably, and invoice them accurately.
_When milestones are delayed, approvals stall, or intercompany settlements are unresolved, margins, cash flows, and service levels come under pressure.
As your IT service provider for the energy industry, we work with you to create an integrated solution for finance, controlling, projects, HR, sales, procurement, construction, and operations. You can use this consistent database to transparently invoice T&M, fixed-price, product, license, and service items. GAEB data exchange ensures an efficient process for tendering, awarding, and invoicing. Service phases according to HOAI are standardized, and intercompany projects and settlements run according to defined rules. This gives you predictability, transparency, and speed – the foundation for stable margins, reliable acceptances, and scalable growth.
Align your capacities at an early stage by developing leads into orders and forecasting turnover based on probability.
Create quotations, framework agreements, and amendments with versioning and approval processes – audit-proof and traceable.
Store price lists by customer, contract, skill level, and service level, and manage rule-based discounts.
Prioritize parallel customer projects in a portfolio board to ensure capacity utilization, meet deadlines, and protect your margins.
Manage availability, utilization, and vacations centrally to identify bottlenecks early and take appropriate countermeasures.
Define milestones, approvals, and dependencies, and keep track of their progress, budgets, and risks.
Record times, expenses, and billable services on the move or in the browser and automatically generate verifiable records for each customer.
Maintain skills, certifications, and seniority levels to automatically staff projects with the right experts.
Schedule employees based on skills, availability, location, and cost, including automated alternative suggestions for bottlenecks.
Monitor workload and overtime development in real time and ensure your service capability through substitution rules for vacation or illness.
Increase your first-time resolution rate with knowledge bases, remote support, and intelligent assignment.
Bundle emails, calls, portal information, and chat messages in a single customer view and thoroughly document all customer interactions.
Combine contacts, history, contracts, projects, tickets, and invoices in a complete record.
Manage tickets by priority, impact, and SLA, and perform rule-based escalations before deadlines expire.
Manage recurring services, prepaid contingents, and maintenance windows per asset or customer.
Support service cases via remote access, provide self-services, and automate standard requests to take the pressure off your teams.
Generate rule-based, recurring, and audit-proof invoices from services, milestones, or retainers.
Process fixed-price, T&M, and SLA projects in a single system – or as mixed models per contract.
Analyze margin and burn rate in real time and initiate early countermeasures if necessary.
Evaluate costs and contribution margins by service type, skill level, and contract to make fact-based pricing adjustments.
Consolidate services across all your companies, including intercompany invoicing, currencies, tax rates, and retainers.
Forecast cash flows from projects, subscriptions, and contracts, reduce your DSO, and optimize your working capital.
Invoice according to HOAI service phases and work with standardized GAEB data exchange for construction information. This ensures efficient tendering, awarding, and billing.
Provide quote requests, bookings, status tracking, and document exchange in a single portal.
Manage subscriptions, renewals, and e-invoices consistently and automatically.
Integrate booking platforms into your system and automatically synchronize prices, availability, and appointments.
Conclude legally binding contracts digitally and archive documents in an audit-proof way.
Synchronize customer bookings directly with your resource planning and project calendars.
Visualize your pipeline, utilization, burn rate, margin, and customer satisfaction in clear dashboards.
Compare your profitability at the customer, project, and portfolio levels and prioritize actions based on data.
Make data-driven forecasts of demand and capacity to align your recruiting, training, and sales activities accordingly.
Create audit-proof reports on contracts, services, approvals, and invoices.
Use automated validation rules to secure your master data, roles, permissions, and processes.
Manage employee data – contracts, qualifications, and shift assignments – centrally and in compliance with data protection regulations.
Fill vacancies efficiently with a digital application process that includes screening for manufacturing skills.
Provide a digital portal where employees can request leave, view shift schedules, or access their payslips – simply, securely, and on the move.
As a foundation company with permanent teams, we are geared towards maximum continuity over the entire duration of the project. You benefit from constant contact persons, short coordination channels – and convincing results.
Consistent teams, long-term support
Our specialists for the energy industry combine planning, execution, and invoicing into a smooth workflow. This reduces interfaces and frees up time for your value creation.
As a Microsoft Solutions Partner with strong partnerships – such as with Lobster for data and process integration – we implement proven best practices.
Whether you have an initial project idea, specific questions or would like a live demo – we will make time for you. Arrange your personal meeting now.
Workshop
More efficient. More connected. Future-proof.
Learn how digital technologies can make your production and logistics processes more efficient. In our compact workshop, we identify optimization potential together and show practical solutions for your industry.
Arineo – your multi-award-winning Microsoft partner
Microsoft Dynamics 365
Fast Track Portfolio Partner
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