Our IT services for the retail sector

Off the peg?

Not our IT.

In retail, efficiency is key – especially when it comes to the interaction between stores, webshops, and logistics. Particularly in cross-channel retail, media disruptions and data gaps can arise quickly, making operational decisions more difficult.

_Missing real-time data, manual processes, and fragmented system landscapes not only slow down day-to-day business but also hinder growth.

We rely on an integrated solution that seamlessly connects checkouts, warehouses, online channels, and customer contact points. At the same time, you gain complete transparency of prices, inventory, and sales – across all channels, internationally scalable, and fully integrated into your existing IT landscape. Together, we create the foundation for efficient processes, satisfied customers, and measurable results.

Retail - fully regulated

_ Store operations and merchandise control

Control your stores directly from the ERP system. Automated stock allocation, precise replenishment, and integration into the logistics system ensure smooth operations.

_ Mobile POS & checkout systems

Rely on modern POS systems with a touch interface, intuitive operation, and direct ERP connection – whether mobile or stationary.

_ Click & Collect and ship-from-store

Combine online and in-store business: customers order flexibly, pick up products, or have them shipped directly from the store.

_ Omnichannel prices and discount strategies

Define complex discount logic, cross-channel price models, and promotional campaigns centrally – with direct implementation at all touchpoints.

_ Real-time availability display

Show your customers, both online and in-store, which items are available where. The inventory data is synchronized in real time.

_ Customer retention and loyalty programs

Create customer proximity through targeted campaigns, loyalty programs, and personalized offers, including integrating social media interactions.

_ AI-supported product recommendations

Offer your customers personalized suggestions based on purchase behavior, interests, and real-time data to create an inspiring shopping experience.

_ Central product data for webshops

Provide product data, descriptions, images, and attributes directly from Dynamics 365.

_ Multilingual support for global markets

Maintain your content in multiple languages and reach new target groups without additional administrative overhead.

_ Management of multiple store channels

Control your own webshops and marketplaces such as Otto, Amazon, Zalando, or AboutYou from a single system – fully integrated and efficiently synchronized.

_ AI-supported product recommendations

Offer your customers personalized suggestions based on purchase behavior, interests, and real-time data to create an inspiring shopping experience.

_ Global price and currency management

Define channel and region-specific prices, manage currencies automatically, and remain flexible internationally.

_ Budget planning and sales forecasts

Plan system-supported sales, quantities, and product ranges with reliable forecasts and automated control.

_ D2C, B2B, and B2C – centrally managed

Operate all business models from a single system – including specific price lists, payment terms, and target group approach.

_ Franchise support

Manage your franchise structures efficiently with transparent product range allocation, pricing logic, and sales analysis per partner.

_ Dynamic pricing & discount strategies

Respond flexibly to competition, demand, or seasonality with AI-based pricing rules, flexible discounts, and centralized control.

_ Cross-channel product range and pricing control

Manage your product range, prices, loyalty programs, and promotions centrally and deploy them selectively in the webshop, store, and social commerce.

_ Automated returns processing

Record returns efficiently, automate inspection processes, and manage residual stock centrally, without manual detours.

_ AI-based replenishment control

Automatically compare sales data with target stock levels and trigger replenishment processes – AI-driven and assortment-optimized.

_ NOS and seasonal replenishment

Manage never-out-of-stock items and seasonal replenishments effectively with precise planning and inventory control.

_ Intelligent reuse of returns

Reduce manual effort and make system-supported decisions on which items are sold as B-grade goods, reconditioned, or discarded.

_ Automatic demand forecasts and order suggestions

Use historical data, trends, and inventory levels for precise, automated order suggestions.

_ ESG-oriented supplier management

Evaluate and manage suppliers according to ESG criteria, agree framework contracts, and store pricing scales transparently in the system.

_ Coordinate seasonal and NOS stocks

Integrate seasonal requirements and permanent items (NOS) into your scheduling, coordinated with supplier availability and logistics processes.

_ Interfaces and payment processing

Connect via EDI and API with suppliers, production facilities, and payment providers, e.g., Klarna, Apple Pay, or BNPL.

_ Control of complex system landscapes

Connect ERP, webshop, POS, CRM, and specialized tools into an integrated overall architecture – for maximum process clarity despite system diversity.

_ Assortment and sales analyses

Analyze your product groups, inventory turnover, and sales figures in detail for fact-based decisions.

_ Automated payment processing

Process bank transactions and payments from payment providers automatically with our Dynamics 365 add-on, Arineo.ASP.

_ Profitability analysis for collections

Evaluate margin, turnover, and lifecycle of individual products and product ranges, integrated with budget data and planned values.

_ Supplier performance and ESG reporting

Track delivery times, quality, and ESG KPIs – automated and visualized in a central reporting framework.

_ Store turnover and location analysis

Compare store performance using clearly defined KPIs, from visit frequency to gross profit per square meter.

_ Simulate and optimize pricing strategies

Model various pricing and discount concepts using AI and simulate their impact on your contribution margins.

_ Consolidate international accounting

Consolidate postings from different countries, currencies, and systems, taking into account local compliance and reporting requirements.

_ Cost center and cost unit accounting

Analyze your costs granularly by organizational unit, product group, or project.

_ Master data management

Manage employee data – contracts, qualifications, and shift assignments – centrally and in compliance with data protection regulations.

_ Recruiting

Fill vacancies efficiently with a digital application process that includes screening for manufacturing skills.

_ Self-service and staff portals

Provide a digital portal where employees can request leave, view shift schedules, or access their payslips – simply, securely, and on the move.

Einzelhandel, 2 Personen, Kassen

Our customers have trusted us for many years

The EFABO Power App creates significant added value for all departments. EFABO makes the complex checking and approval process more efficient, reduces time required, automatically generates traceable documentation, and creates transparency for all parties involved.”
Lisa Grüneisl
Coordinator Legal, Home Shopping Europe GmbH

Einzelhandel lebt von Tempo und Präzision – genau mein Terrain. Indem wir Kasse, Webshop und Lager zu einem nahtlosen Ablauf verbinden, verwandeln wir Datenrauschen in klare Orientierung. Ich brenne dafür, komplexe Systemlandschaften so zu ordnen, dass Ihre Teams Ihre Kunden täglich schneller, sicherer und unmittelbarer bedienen können.

Christian Dauth
Dynamics 365 Consultant, Arineo GmbH

Home Shopping Europe GmbH

Komplexe Prüf- und Genehmigungsprozesse smart digitalisiert und transparent

We are over 400 specialists who speak your language

As a foundation company with permanent teams, we are geared towards maximum continuity over the entire duration of the project. You benefit from constant contact persons, short coordination channels – and convincing results.

Consistent teams, long-term support

Your IT partner for the retail

Tailor-made

Whether physical store or webshop, collection or replenishment, we understand the dynamics of retail – and develop IT solutions that are as individual as your customers.

Strong brands

As a Microsoft Solutions Partner with deep commerce expertise, we support you from seamless integration of your sales channels to global brand scaling.

Formular Branchen

Let's talk

Whether you have an initial project idea, specific questions or would like a live demo – we will make time for you. Arrange your personal meeting now.

Arineo.ASP

Add-on

Our payment add-on for retail

Arineo.ASP automates the processing of payment provider and bank transactions. Our add-on for Microsoft Dynamics 365 centralizes bank transaction records and routes them to the correct processes using intelligent search algorithms. With Arineo.ASP, unsettled accounts, returned direct debits, and collective payments are handled efficiently – and duplicate payments are also reliably detected.

Solutions for your project

Microsoft Dynamics 365 Supply Chain Management
Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Commerce
Microsoft Dynamics 365 Finance
Microsoft Dynamics 365 Customer Insights – Journeys
Power BI Essentials

All solutions

Microsoft Dynamics 365
Power Platform Consulting

Workshop

More efficient. More connected. Future-proof.

Learn how digital technologies can make your production and logistics processes more efficient. In our compact workshop, we identify optimization potential together and show practical solutions for your industry.

Leandro Meermeier
Leandro Meermeier
Sales Manager and Member of the Executive Management Board

Arineo – your multi-award-winning Microsoft partner

Microsoft Dynamics 365
Fast Track Portfolio Partner