27. July 2021
2 Minutes
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JiwaMed – the new customised solution for medical technology management

For companies in the medical technology industry, our Microsoft partner Annata has developed the new solution, JiwaMed. The cloud-based JiwaMed makes it possible to monitor and analyse the life cycles of medical devices from production, through sales, to the aftersales market.

Since May 2020, the IT services company Arineo, based in Germany, and Annata, headquartered in Iceland, have been linked by a strategic sales and implementation partnership. Both companies are active in the field of Microsoft Dynamics 365 business solutions. Annata’s focus is on the development of solutions for the automotive, machinery and equipment industries, business platforms for digitalization and automation. As an IT service provider, Arineo complements this know-how with comprehensive project and consulting expertise in the areas of rental, fleet, service and dealer management systems.

This successful partnership has recently been enhanced by the business management solution JiwaMed, which thus extends the existing reselling portfolio of Arineo’s Annata 365 product range for the German-speaking region. Annata’s new agile solution, JiwaMed, is based on Dynamics 365 and Azure and simplifies and optimises the management of medical devices. Companies such as medical device manufacturers, importers, distributors or healthcare providers can, thus, improve the results and efficiency of devices along the value chain with the help of artificial intelligence. This includes, for example, configuration management, warranty claims, spare parts and service.

In this regard, Arineo offers consulting and services for the implementation of JiwaMed: “We are pleased to expand our partnership with Annata to include an intelligent solution that offers real added value and future flexibility to companies from the medical device industry as part of their digital transformation,” adds Marco Arndt, Vice President Alliances & International Business at Arineo GmbH.

The advantages of the JiwaMed solution at a glance:

  • Get a 360-degree view of all medical device data with one ID.
  • Use IoT data to automate business tasks and processes, such as recall management and preventive maintenance
  • Reduce operational costs: make informed decisions by analysing device data
  • Integrate seamlessly with other IT systems
  • Improve customer loyalty with a virtual agent
  • Create low-code apps quickly and easily
  • Implement new business models, such as pay-per-use

Are you interested in JiwaMed and would like a non-binding consultation for your individual application opportunities? Please contact our expert, Michael Hellmich.

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