From our day-to-day work as a digitization partner, we know that medium-sized companies have always had higher requirements in terms of productivity and flexibility. In times of limited resources, rising global prices, and intensifying global competition, pressure is growing in medium-sized companies – and with it, the need for solutions to increase productivity. And that goes far beyond the manufacturing processes.
Standardization in a wide range of areas is a milestone on the road to greater productivity. We work with our customers’ companies to standardize processes across the board and install the software as close to the standard as possible. This has the advantage that the installation is usually faster and less complicated – and updates can be applied during operation with less effort.
The classic competitive advantages of small and medium-sized companies, such as customer orientation, speed, and flexibility, can also be strengthened through standardization with digital technologies.
For example, digital supply chain management increases transparency both in global intercompany supply chains and in the entire network with external suppliers and system partners.
The use of product configurators accelerates work processes through standardization and, at the same time, ensures the feasibility of customer-specific requirements.
Digital service platforms enable employees to provide excellent service from the hotline to remote field service.
Digital supply chain management: Highly automated processes and transparent supply chains from raw material suppliers to logistics providers ensure resilience and compliance with the supply chain due diligence law.
Financial data that is 100% up-to-date at all times enables sound decisions as well as reliable forecasts. An extensive cost accounting system for the preliminary and final calculation of articles is essential.
Across company boundaries and office workplaces teamwork and centralized date are the basis for standardization. Consistent data sources and central master data management are among the strongest productivity levers and significant attraction factors for employees.
Transparent production planning and control processes with full integration into the supply chain enable more on-time delivery through cross-plant capacity utilization optimization. Likewise, the integration of new technologies such as the Internet of Things (IoT), Robotic Process Automation (RPA), as well as quality management systems becomes possible.
Digital multichannel distribution promotes customer loyalty via a variety of interaction options and combines online and personal customer service along the customer journey. In addition, product configuration speeds up the quotation process and ensures the feasibility of customer-specific requirements.
Whether in mechanical and plant engineering, component manufacturing, or the consumer goods industry, one thing has become a scarce commodity at all our customers’ companies: time and resources. And that starts with raw materials and includes purchased parts and skilled labor. Even energy has become an expensive production factor virtually overnight.
That is why we focus primarily on the automation of standard processes. By largely eliminating time-consuming manual routine tasks, employees in small and medium-sized companies gain precisely the time they need to work for and with their customers.
Especially in service, prompt response times and competent solutions are required, which can be guaranteed by digital service platforms and networked field service.
The same applies to sales and order processing: without digital standards, 24-hour deliveries are hardly feasible. Last but not least, one hundred percent transparency enables make-or-buy decisions to be made quickly and soundly.
Digital technologies and systems only develop their added value if they are deployed appropriately and used correctly. The prerequisite for this is a digital strategy, a tailor-made combination of digital solutions, and employee motivation. And we get them on board very quickly through training and mentoring. After all, no one has to get used to Microsoft anymore.
Manufacturing companies are our home. We speak production – and in almost every dialect: mechanical and plant engineering, medical technology, consumer goods, or process manufacturing. To help you quickly benefit from our experience and celebrate your first milestones, we’ve included a variety of best practices.
We accompany you on your way to becoming a digital company. We are convinced that the Microsoft technology platform with Dynamics 365 and additional digital technologies such as Power Platform, Microsoft 365, and Data & AI offer the right basis for your digital future.
Awarded. If we do it, we do it right! There is a reason why we achieved Microsoft Gold and Solutions Partner satus, SAP Gold Partner status. And Creditreform has confirmed our excellent credit rating.