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Customer Experience

Dynamics 365 Kundenportal: Webshop, Service und ERP auf einer Plattform

Mittelständische Unternehmen brauchen heute mehr als digitale Bestellmöglichkeiten. Entscheidend ist, wie effizient Kundenanfragen, Serviceprozesse, Vertriebschancen…

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Microsoft Copilot Studio: How to create your own agent

What is the Copilot Studio? All information at a glance.

Precise location details in Dynamics 365 Field Service thanks to What3Words integration

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Current posts

D365 / Microsoft / Power Plattform

Improve data quality in D365 FO: The Arineo Data Consistency Agent

Incomplete or incorrect master data is an everyday problem in companies, no matter what system...

D365 / Microsoft

D365 Finance & Operations hacks for more efficiency

Optimize loading times, change language settings, or hide apps lacking permission. In this article, we...

Power Plattform

Supplier evaluation in Microsoft Dynamics 365 with Power Apps

Many companies face the challenge of implementing an automated supplier evaluation system that is directly...

Power Plattform

Email classification with AI Builder and Power Automate

Hundreds of emails in your support inbox every day that have to be processed manually?...

Power Plattform

Power Automate: how to automate workflows

Power Automate is the ideal solution for anyone who regularly thinks: “I've done this a...

Power Plattform

Customer validation in Microsoft Dynamics 365 with Power Automate

In many companies, customer validation is a manual process: when a new customer is created...

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