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Customer Experience

Dynamics 365 Kundenportal: Webshop, Service und ERP auf einer Plattform

Mittelständische Unternehmen brauchen heute mehr als digitale Bestellmöglichkeiten. Entscheidend ist, wie effizient Kundenanfragen, Serviceprozesse, Vertriebschancen…

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Most read posts

Microsoft Copilot Studio: How to create your own agent

What is the Copilot Studio? All information at a glance.

Precise location details in Dynamics 365 Field Service thanks to What3Words integration

Our top tips for more customer satisfaction in the spare parts store

Current posts

Power Plattform

What is the Copilot Studio? All information at a glance.

Microsoft Copilot Studio is a powerful AI-powered platform that is part of the Microsoft Power...

Power Plattform

What is the Microsoft Power Platform? A comprehensive overview

The Microsoft Power Platform is integral to Microsoft 365 and has become a cornerstone for...

M365 / Microsoft

How to resolve Microsoft SharePoint Online search issues

In rare cases, Microsoft SharePoint Online search may spontaneously stop functioning for list-entry properties assigned...

D365

Precise location details in Dynamics 365 Field Service thanks to What3Words integration

Pinpoint, clear location descriptions? This functionality is essential in service - and yet is missing...

Data & AI

The Microsoft Florence-2 Model

Microsoft, or more precisely the Azure AI team at Microsoft, has made a great multitasking...

Customer Experience / Data & AI / Microsoft / SAP

Our top tips for more customer satisfaction in the spare parts store

At the very end of the marketing funnel, when the sale is made, the longest...

Satisfied customers

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