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Customer Experience

Dynamics 365 Kundenportal: Webshop, Service und ERP auf einer Plattform

Mittelständische Unternehmen brauchen heute mehr als digitale Bestellmöglichkeiten. Entscheidend ist, wie effizient Kundenanfragen, Serviceprozesse, Vertriebschancen…

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Most read posts

Microsoft Copilot Studio: How to create your own agent

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Current posts

Microsoft

Sales Management in Plant Engineering: Six Fast Track Actions for Better Data Quality

Reliable sales management is a central competitive factor in the machinery and plant engineering sector....

Customer Experience / SAP

End of Support for SAP Commerce On-Premises: What B2B companies need to know

If your company is still using SAP Commerce (formerly Hybris) On-Premise, it's time to act....

D365

MCP Dynamics 365 Use Cases: Use cases for AI agents in ERP

A look at specific MCP use cases from Dynamics 365 shows where AI agents can...

D365 / Microsoft

What is the Model Context Protocol (MCP) in Dynamics 365?

When we talk about AI in ERP today, it's no longer just about chat windows....

Customer Experience / D365 / SAP

Smart B2B customer portals for mechanical engineering

Anyone planning a customer portal in mechanical and plant engineering today needs to offer more...

Customer Experience / D365 / SAP

3+1 tips for launching a B2B customer portal

Sie planen die Einführung eines B2B-Kundenportals und wollen im Maschinen- und Anlagenbau oder in der...

Satisfied customers

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