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Customer Experience

Dynamics 365 Kundenportal: Webshop, Service und ERP auf einer Plattform

Mittelständische Unternehmen brauchen heute mehr als digitale Bestellmöglichkeiten. Entscheidend ist, wie effizient Kundenanfragen, Serviceprozesse, Vertriebschancen…

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Microsoft Copilot Studio: How to create your own agent

What is the Copilot Studio? All information at a glance.

Precise location details in Dynamics 365 Field Service thanks to What3Words integration

Our top tips for more customer satisfaction in the spare parts store

Current posts

D365 / Microsoft / Power Plattform

Demand Planning in Microsoft Dynamics 365: a System for Flexible Sales Planning

Reliable sales planning determines how well companies assess markets, manage inventory, secure deliverability, and plan...

Customer Experience

EU Machinery Directive: What B2B Companies Should Do Now

The EU Machinery Directive 2023/1230 will fully apply across all EU member states starting January...

Power Plattform

AI-Powered Scheduling with Route Optimization Using the Power Platform

Many companies face the challenge of efficiently scheduling customer visits in the field while accounting...

SAP

B2B Customer Portal with Magnolia: How to bring together content, self-services, and commerce in a single interface

Today’s B2B customers expect nothing less than an outstanding digital experience. They are familiar with...

D365

Pipeline Transparency in Mechanical and Plant Engineering: From Gut Feeling to a Reliable Forecast

Forecasts in mechanical and plant engineering are often only as good as the data behind...

Data & AI

Microsoft Fabric with MCP: Strategically Connecting Architecture and AI

Companies that use Microsoft Fabric strategically face the challenge of connecting AI, the data platform,...

Satisfied customers

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