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Customer Experience

Dynamics 365 Kundenportal: Webshop, Service und ERP auf einer Plattform

Mittelständische Unternehmen brauchen heute mehr als digitale Bestellmöglichkeiten. Entscheidend ist, wie effizient Kundenanfragen, Serviceprozesse, Vertriebschancen…

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Microsoft Copilot Studio: How to create your own agent

What is the Copilot Studio? All information at a glance.

Precise location details in Dynamics 365 Field Service thanks to What3Words integration

Our top tips for more customer satisfaction in the spare parts store

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D365 / Microsoft / Power Platform

Improve data quality in D365 FO: The Arineo Data Consistency Agent

Incomplete or incorrect master data is an everyday problem in companies, no matter what system...

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D365 Finance & Operations hacks for more efficiency

Optimize loading times, change language settings, or hide apps lacking permission. In this article, we...

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Supplier evaluation in Microsoft Dynamics 365 with Power Apps

Many companies face the challenge of implementing an automated supplier evaluation system that is directly...

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Email classification with AI Builder and Power Automate

Hundreds of emails in your support inbox every day that have to be processed manually?...

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Power Automate: how to automate workflows

Power Automate is the ideal solution for anyone who regularly thinks: “I've done this a...

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Customer validation in Microsoft Dynamics 365 with Power Automate

In many companies, customer validation is a manual process: when a new customer is created...

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