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13. september 2023
2 Minutes

Let the show begin! – New ERP and CRM processes at Austria Center Vienna

The Austria Center Vienna is reorganizing part of its IT with Arineo. On the to-do list: the integration of Microsoft Dynamics 365 FO, Sales and Project Operations, Process Optimization and Automation, and Daily Support.
Das Austria Center Vienna setzt auf Microsoft und Arineo
acv.at, Walter Luttenberger

After the introduction of Microsoft Dynamics 365 FO, Austria Center Vienna was looking for a suitable IT service partner to integrate the solution with the existing Microsoft Dynamics 365 Sales. The company should also offer Daily Support and demonstrate expertise in process optimization.

Arineo was convincing. “We are very pleased to accompany the Austria Center Vienna in the future. The congress center, with its more than 26,000 m² and its close proximity to the UN, has a very special appeal – and from an IT perspective, very interesting processes. We have already seen this in the first weeks of Daily Support,” explains Harald Nagel, Principal Consultant at Arineo.

"The focus for us is not only on the technical implementation of the requirements but above all on empowering Austria Center Vienna’s users."

In the coming months, Arineo will develop the project plan for the integration of Microsoft Dynamics 365 for Finance and Operations, Microsoft Dynamics 365 for Sales, and Dynamics 365 Project Operations. “For us, the focus is not only on the technical implementation of the requirements but above all on empowering Austria Center Vienna’s users. This includes jointly digitizing and improving manual processes and developing best practices for using existing technologies,” adds Harald Nagel.

The Austria Center Vienna relies on Microsoft

Microsoft Dynamics 365 Finance

Microsoft Dynamics 365 Finance is the financial management module from the Dynamics 365 product family.

Learn more here.

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales covers customer relationship management, sales process control, and sales processing.

Learn more here.

Process Automation

With Power Platform, processes can be automated by the users in the technical departments. The acceleration effect is immense, as your IT is no longer the sole digitization driver.  

Learn more here.

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