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Customer Experience

Dynamics 365 Kundenportal: Webshop, Service und ERP auf einer Plattform

Mittelständische Unternehmen brauchen heute mehr als digitale Bestellmöglichkeiten. Entscheidend ist, wie effizient Kundenanfragen, Serviceprozesse, Vertriebschancen…

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Microsoft Copilot Studio: How to create your own agent

What is the Copilot Studio? All information at a glance.

Precise location details in Dynamics 365 Field Service thanks to What3Words integration

Our top tips for more customer satisfaction in the spare parts store

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Power Platform

What is the Copilot Studio? All information at a glance.

Microsoft Copilot Studio is a powerful AI-powered platform that is part of the Microsoft Power...

Power Platform

What is the Microsoft Power Platform? A comprehensive overview

The Microsoft Power Platform is integral to Microsoft 365 and has become a cornerstone for...

M365 / Microsoft

How to resolve Microsoft SharePoint Online search issues

In rare cases, Microsoft SharePoint Online search may spontaneously stop functioning for list-entry properties assigned...

D365

Precise location details in Dynamics 365 Field Service thanks to What3Words integration

Pinpoint, clear location descriptions? This functionality is essential in service - and yet is missing...

Data & AI

The Microsoft Florence-2 Model

Microsoft, or more precisely, the Azure AI team at Microsoft, has made a great multi-tasking...

Customer Experience / Data & AI / Microsoft / SAP

Our top tips for more customer satisfaction in the spare parts store

At the very end of the marketing funnel, when the sale is made, the longest...

Tilfredse kunder

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