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Customer Experience

Dynamics 365 Kundenportal: Webshop, Service und ERP auf einer Plattform

Mittelständische Unternehmen brauchen heute mehr als digitale Bestellmöglichkeiten. Entscheidend ist, wie effizient Kundenanfragen, Serviceprozesse, Vertriebschancen…

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Microsoft Copilot Studio: How to create your own agent

What is the Copilot Studio? All information at a glance.

Precise location details in Dynamics 365 Field Service thanks to What3Words integration

Our top tips for more customer satisfaction in the spare parts store

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Improve data quality in D365 FO: The Arineo Data Consistency Agent

Incomplete or incorrect master data is an everyday problem in companies, no matter what system...

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