Do you want to take your online store to the next level?
We will gladly help you. Arrange a demo of our customer portal with SAP technology now!
You have optimized your processes, adjusted the quality and prices of your products to the expectations of your customers, and you are not to be overlooked, both in the digital and analog worlds. Nevertheless, it is not easy to hold your own in the market. Customers are more volatile than ever before, and retaining them involves a great deal of effort. The good news: it doesn’t have to stay that way! Create an oasis of comfort for your customers, where they can do all their business with you at any time and on any device. The best part: this not only increases user comfort and efficiency for your customers but also your teams. Win-win for everyone involved – except your competition.
We create your customer portal based on SAP technology, primarily SAP Commerce Cloud. This is repeatedly named as one of the most powerful e-commerce platforms on the market by analysts from Gartner and Forester.
The solution contains a standard SAP backend integration and, of course, interfaces to all other SAP Customer Experience components. In this way, they not only ensure an end-to-end customer experience, but also maximum internal efficiency.
Use ready-made components, such as texts, images, sliders, PIM or commerce functionalities to manage your pages without programming knowledge.
Manage all product-relevant data such as texts and multimedia content in one place.
Your customer portal is integrated with all components of the SAP Customer Experience portfolio and your SAP backend. This allows you to deliver customized offers on appropriate channels.
Headless commerce makes shopping on all devices easy and convenient.
We recommend that you integrate a self-service area into your customer portal. No matter whether it is an order, a complaint, a service request, the last invoice retention, or the procurement of information or spare parts: in the modern customer portal, this can be done anytime and anywhere, quickly and easily. The best part: not only your customers benefit from this. You now have consistent data, increase the efficiency of your teams, and ultimately save money.
Sure! In our showcase – the Move customer portal – we have compiled the best practices from over 250 successfully implemented customer portals. Let us inspire you without obligation and without any commitment! In just under an hour, we’ll show you what we mean by a modern customer portal, so you can quickly match your vision with ours.
In principle, you can use SAP technology to map customer portals for any business scenario: B2B, B2C, B2B2C, and D2C. We have particularly deep expertise in implementing sophisticated B2B customer portals with seamless SAP integration. Thanks to this strong frontend and backend connection, every person using the portal can customize it for themselves in just a few clicks. While Patricia, the buyer, primarily wants to see order management, Stefan from controlling decides to list the invoices. With your customer portal, you give every contact person the right tool for them. This is not an end in itself: after all, a high level of operating convenience makes a significant contribution to brand loyalty.
You bet! To do this, you should use the SAP Variant Configuration. It allows your customers to customize products. By using the knowledge base from the SAP backend, impossible combinations are not even presented. The individual configuration can also serve as the basis for a discussion with your customer support team, instead of directly resulting in an order. This approach has proven particularly effective for highly technical products, which are often fine-tuned or renegotiated during this dialog. This is where the SAP CX portfolio can show its full strength.
We will gladly help you. Arrange a demo of our customer portal with SAP technology now!
Wir mögen Konstanz – mit unseren Mitarbeitenden genauso wie mit unseren Geschäftspartnern und Kunden. Durch die starke Bindung unserer Mitarbeitenden stellen wir sicher, dass Sie langfristig von den gleichen Ansprechpersonen betreut werden. Das wirkt sich positiv auf die Qualität unserer Beratungsdienstleistungen und unsere gemeinsame Geschäftsbeziehung aus.
not at all, if that’s what you want. Our team of experts advises you on digital sales strategies with SAP and the efficient digitization of sales processes. It implements the solutions according to best practices, and also supports you after go-live with application lifecycle management, application management services. Finally, our team supports you with strategic consulting for the continuous further development of your IT landscape.
Our experts pass on their knowledge to your specialist team in training courses and seminars.
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优秀。 如果我们这样做，我们会做得很好! 我们获得微软金牌和解决方案合作伙伴以及 SAP 金牌合作伙伴资格绝非偶然。 而我们优秀的信用评级已被Creditreform多次确认。
