Why did you decide to train as an application developer?
Joy: I have been passionate about computer games since my youth and still spend some of my free time playing them today. I decided to train as an application developer because I wanted to understand the technical aspects of it. I also found it very interesting to learn more about the structure and operation of different programming languages.
You have now completed your training. What are you doing now?
Joy: I work in the Customer Experience department*. This is where individual digital systems, such as online stores, administration tools for merchandise management systems, or customer management tools, are developed for client companies. In my department, we create these based on Microsoft technologies. During my training, I gradually grew into the field and was able to take on tasks in customer projects step by step. We were well-prepared for this during our training period. At the beginning of my training, I created an online test store with my fellow trainees. This was supposed to be easy for users to operate and visually appealing. In the second year of training, we apply the knowledge we have acquired in internal projects, and in the third year, in customer projects. I can also make use of my creative strengths in my current role, especially in the areas of User Interface* and User Experience*.
How did the Arinaut graphics come about?
Joy: In addition to computer games, I really enjoy creating graphics in my free time – both on paper and on the iPad. I particularly enjoy bringing my ideas to life, inventing new characters, and developing them further.
When I started training at Arineo, the Arinaut character already existed. The term is a combination of Arineo and astronaut. I think that’s quite fitting, because Arineo is unique in terms of its organizational structure and ownership and therefore has its own universe, so to speak. At that time, our Arinaut existed as a physical figure. I then had the idea to develop it graphically.
Is graphic creation part of the training plan for application developers?
Joy: No, it isn’t. But at Arineo, we can contribute our own ideas and, as long as there’s no veto, implement them. During my training, I was able to use scheduled times to work on the Arinaut graphics in consultation with the resource planning department and my trainers. This resulted in a whole series of designs.
The Arinauts I created are now used in many ways: on our trade fair stand, on trainee flyers, as stickers, giveaways, or in advertisements. We even made a comic based on them.
What experiences from that time help you to combine your different talents in your job today?
Joy: By working on the illustrations, I have learned to break down tasks into small, manageable steps. That helps me enormously in my work today: complex tasks become many small, simpler tasks that I can tackle one by one. Another factor is my creative curiosity: I love trying out new things, thinking outside the box, and visualizing ideas – first as sketches, then as prototypes, until I’m satisfied. Mistakes are part of the process. If something goes wrong, I take a deep breath, learn from it, and try again. Even though creative art and logically structured programming may initially seem very different, both train essential skills such as accuracy, perseverance, curiosity, and clear thinking. You’re not just working on a single skill, you’re developing yourself – and that’s exactly what helps me to combine my various talents in my job today.
Do you still work on new graphics today?
Joy: Yes, I do. However, I am no longer working on the Arinauts. In my private time, I create new characters and comics. However, I’m very happy that I’ve been able to use my talent at work and continue to do so. When I see that the Arinauts continue to be used in our recruitment campaigns and how they bring joy to others, it makes me a little proud.
FAQ
CX describes how you experience a brand as a whole, from the initial contact (e.g., ad, website) to application, feedback, and support. Everything together creates your overall impression.
UI refers to the visible and interactive elements of a digital interface, such as layout, buttons, typography, or interactions, through which people use an app or website. The goal is a clear and intuitive design.
UX encompasses the entire user experience with a product or service – from the first impression through use and support to the overall impression afterwards. It is about usefulness, clarity, accessibility, and satisfaction at all touchpoints.
Briefly: UI is “how it looks and works,” UX is “how it feels overall and what value it provides.” The two go hand in hand: good UI supports good UX, but doesn’t replace it.
Good UI → makes operation easier → strong UX → creates a positive CX impression.
Example: A clear application form (UI) makes the application process quick and stress-free (UX) – leaving you with a positive impression of the brand (CX).
Because it helps you quickly see whether a company is a good fit for you. Good CX means clear information, fair processes, friendly communication – and less frustration when applying for a job, for example.
You see our ad, click on the careers page, and apply online. Clear texts, simple steps, and helpful feedback guide you smoothly through the process – so you always know what comes next.
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