Application Management Services

Going live with a new solution is only a milestone, not the goal. The task now is to ensure the continuous performance and functionality of the software, to extend the solution if necessary, and to check manufacturer updates for compatibility with your own system.

Application Management Services

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Our Application Management Services

Ensuring the smooth operation of all business-critical applications is a demanding and time-consuming task – and also business-critical. A disruption to, or even a failure of, one of the systems is usually associated with high costs. However, the employment and continuous training of IT personnel for this central task is just as costly.

With our application management services, our experts guarantee that your applications and processes, as well as platforms and data, are always available and function smoothly. We agree on a service model that is individually tailored to your needs. We take care of small changes, fix malfunctions, monitor the systems, and install patches and updates. In addition, we document your systems for upcoming audits and propose solutions to ensure the performance of your IT landscape - even for solutions that were implemented by another service provider.

 

Going live with a new solution is only a milestone, not the goal. The task now is to ensure the continuous performance and functionality of the software, to extend the solution if necessary, and to check manufacturer updates for compatibility with your own system.

Ensuring the smooth operation of all business-critical applications is a demanding and time-consuming task – and also business-critical. A disruption to, or even a failure of, one of the systems is usually associated with high costs. However, the employment and continuous training of IT personnel for this central task is just as costly.

With our application management services, our experts guarantee that your applications and processes, as well as platforms and data, are always available and function smoothly. We agree on a service model that is individually tailored to your needs. We take care of small changes, fix malfunctions, monitor the systems, and install patches and updates. In addition, we document your systems for upcoming audits and propose solutions to ensure the performance of your IT landscape - even for solutions that were implemented by another service provider.

 

Your benefits

Certified Microsoft experts

Proactive monitoring of your IT

Guaranteed response times

Services according to the ITIL framework, at attractive prices

The right application management services for your business

Answer five short questions and we'll send you a service concept, tailored to your company.  

Your challenges - our solutions

My IT department spends all its time on administration and has hardly any time to take care of the functionality of business-critical applications.

It is often difficult for medium-sized companies to find qualified personnel for the maintenance and further development of complex business software. The market has a highly dynamic nature, so the staff must also be continuously trained. As an  Microsoft Gold Partner, we employ people who continuously deepen their technical expertise and work closely with the manufacturers - so that we can support your systems at the highest level. Based on an attractive price model.

Our system was heavily customized during the launch. Updates and patches are now a risk for our system landscape.

Manufacturer updates must be introduced quickly to maintain the security and functionality of the solution. But every update entails risks for interfaces and in-house developments. Our experts check all updates and patches for compatibility before they install them on your system. In addition, they monitor your systems during operation and create reports as well as suggestions for optimizing performance and functionality. You can be confident that your IT is always well-positioned for your business. 

The documentation of IT systems is necessary for audits but takes up a lot of operational business time.

Today, hardly any company can do without external proof of quality. During the audits, your company is thoroughly tested - including IT. In order to pass such procedures in the best possible way, complete documentation is necessary. As part of our application management services, we constantly create documents like this. It goes without saying that we ensure that the documentation contains all the information required by the accepted standards. In the case of an upcoming audit, you can order the documents at the push of a button and submit them to the auditors. 

Your Team
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guaranteed reaction times
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years of experience supporting complex systems
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performance thanks to Microsoft Gold partnership

Our application management services for your solutions

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