SAP Sales Cloud

Generate more revenue with AI support and intelligent analytics.

SAP Sales Cloud – more than a CRM

Do not lose any sales opportunities due to missing data. With the SAP Sales Cloud, your sales force has all relevant information at hand, can quickly identify up-selling and cross-selling potentials, and can access all relevant data on any device - even offline. Artificial intelligence and intuitive analyses help to identify and exploit sales opportunities. For example, by filtering out which companies have visited your website. This allows your sales team to concentrate on the accounts that really promise success.

SAP Sales Cloud: your advantages

Seamless integration

SAP Sales Cloud is seamlessly connected with the other solutions from the SAP CX portfolio. In very concrete terms, this means that your sales team can directly process inquiries that come from your SAP Commerce, for example, by accessing data from the SAP backend, such as current price, availability, and stock data. In addition, with the SAP CPQ solution, you can provide your sales department with a tool for margin optimization. Of course, SAP Sales Cloud can also be synchronized with Microsoft Outlook and Gmail.

Customer loyalty

If you feel understood, you build trust - and that is the basis for any sustainable customer relationship. The AI-powered analytics of the Sales Cloud make it possible to understand the customer base even better. This enables your sales team to act in a more targeted manner on the market.

Automation

SAP Sales Cloud makes it possible to automate simple interactions and further increase sales force productivity thanks to route optimization, personalized action plans, and dynamic surveys after customer visits.

Boundless availability

SAP Sales Cloud can be used on almost any device - in some cases even offline. This allows your sales team to work efficiently wherever they are. In addition, each team member can design their home screen according to their own daily work routine.

Satisfied customers

More information

Identify sales opportunities with SAP Sales Cloud

Especially in the B2B sector, companies obtain information anonymously for a very long time before they get in touch with you to buy something. Nevertheless, 73% of B2B buyers expect personalized service. SAP Sales Cloud's intelligent analytics help you out of this dilemma. Thanks to the aggregated and intuitively prepared real-time data, your sales team can respond more quickly to its customers’ needs, establish contact with the relevant people at the customer and in their own company, and massively increase the chances of winning a deal.

Get in touch

Patrick Hey

Head of Customer Experience Solutions

Responsibilities

SAP CX – Portfolioberatung & Solutiondesign
SAP B2B Commerce Cloud
SAP hybris on-premise

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