SAP Commerce Cloud
The online store that is seamlessly connected to your SAP ERP.

Exceed your customers' expectations
Make sure that your customers have no better alternative than you! You manufacture first-class products, but for a while, your figures have not quite reflected this? This could be due to your sales channels. Today's customers expect to be able to contact you around the clock and to have their concerns quickly registered and processed - in B2C - as well as in B2B. This does not mean, of course, that your employees have to be available 24/7. With intelligent systems and a well-thought-out service offer, you can make your customers and your staff happy. Rely on the SAP Commerce Cloud today!
SAP Commerce Cloud: your advantages
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Sales across all media with SAP Commerce Cloud
With the SAP Commerce Cloud, you can centrally manage all product data. So you can also rely on a progressive web application (PWA) for more sales. Since this is programmed in a very lean way, it loads very quickly and improves search engine ranking. It also offers all the advantages of a native app, such as push notifications. Also worth mentioning: your PWA solution can be used offline.
With SAP Commerce Cloud, you can also effortlessly produce physical assets. For example, you can produce catalogs and take phone orders with little effort. Of course, the SAP Commerce Cloud also offers functionality that is specific to B2B and B2C business.

SAP Commerce Cloud for one-off production
Because SAP Commerce Cloud is seamlessly connected to your ERP, you can offer the ability to configure products individually online. Impossible combinations are automatically excluded. In addition, you can provide your customers with an area for personal preferences and comments so that your sales team has enough information to quickly enter into a constructive dialog. Once a product has been fully configured, it is, of course, available for reordering or further modification in the SAP Commerce Cloud customer area.

International business with SAP Commerce Cloud
SAP Commerce Cloud is designed from the ground up for global deployment. It supports country-specific websites as well as different languages and currencies. It enables you to manage your customers globally and offer them products that are relevant to their market. Through the seamless connection between the SAP Commerce Cloud and your ERP system, availabilities in the various logistics centers and delivery times are always up-to-date and can be displayed to customers around the clock. This contributes to an outstanding customer experience and promotes confidence in your competence.

SAP Commerce Cloud enhancements with Kyma
Expand your SAP Commerce Cloud in a future-proof, scalable, and lean way? This is no problem with Kyma. A Kyma instance deployed via SAP Cloud Platform is the perfect runtime environment for extensions to your SAP systems. Since the developments run separately from the standard application, upgrades can be installed very easily and cost-effectively, despite extensions. In addition, all extensions are highly scalable thanks to the latest cloud technology.
More informationGet in touch

Patrick Hey
Head of Customer Experience SolutionsResponsibilities
- SAP CX – Portfolioberatung & Solutiondesign
- SAP B2B Commerce Cloud
- SAP hybris on-premise
Contact
- SAP CX – Portfolioberatung & Solutiondesign
- SAP B2B Commerce Cloud
- SAP hybris on-premise