Portals for more customer loyalty

Find the use case that fits your business.

E-Commerce with SAP

The right portal for your company

Regardless of whether your company is more sales-oriented or service-oriented: nowadays, your business should communicate its strengths credibly and transparently to the outside world. The best way to do that is with a powerful portal that serves as a central touchpoint for your customers. According to best practice, your web presence should serve all your needs and those of your customers: marketing and company presentation, online store, customer self-service, and other specific functions such as spare parts procurement.

From simple ordering to billing model updates and spare parts procurement using image recognition, offer your services to your customers anytime, anywhere. Artificial intelligence and integrated processes support your teams in their daily work and contribute to customer satisfaction, as well as that of your employees.

Customer Portal

Create an oasis of wellbeing for your customers where they can handle all their business with you, anytime, on any device – whether you're in B2B, B2C, or a hybrid business.

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Service Portal

Offer service in a class of its own! Your customers can reach you through any channel and resolve many issues themselves in the self-service area. Your support team efficiently processes incidents in one application.

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Spare Parts Store

With a modern spare parts store with image recognition or CAD models for quick and error-free identification of the defective part, you can efficiently help your customers in their time of need. This is how you stand out from your competition in the long term.

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Satisfied customers

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expertise as an SAP Gold Partner

Get in touch

Patrick Hey

Head of Customer Experience Solutions

  • SAP CX – Portfolioberatung & Solutiondesign
  • SAP B2B Commerce Cloud
  • SAP hybris on-premise

We gladly answer your questions

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